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Things Work Both Ways

I came across this article through Digg regarding the ability to judge ones character by the way he treats the waiter at your table. My initial response to this article was, I have always been a very generous tipper, I worked for tips at one point in my life and understand the pain it can be when people don’t appreciate your work. But at the same time, I can understand the stereotyping that the wait staff can put on it’s customers as well.

I’m a younger adult at 25, and on more than one occassion have been treated like a second rate customer if I got out with the wife and kids to any sort of average chain restaraunt. It seems that the wait staff constantly thinks that just because we are a young couple with two kids we aren’t worth their time to service like any other table. Best example, during a visit to Bertucci’s a couple of months ago for lunch on a Saturday the waitress visited/check on the table right next to us with 4 forty-something adults at it 3x more than she checked on our table. I’m sorry, but come on, there is something seriously wrong with that picture, just because we show up with a 2 and 4 year old, we are no longer worthy of quality service?

If anyone doubts me as to the sincerity of my claims of being a very gracious customer called the Steak & Main in Elkton, MD during the weekdays and ask for DJ or Bill Bateman’s Parkville, MD and ask for Sharyn. Both of which I have a purely customer/bartendar relationship with, and both of them will tell you of the customer type that I am.

The ball rolls in both directions, but this article obvious forgets that.

Posted: 4/14/2006 in: